1. Introduction
NOMA Service Consolidated Limited ("NOMA", "we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
2. Information We Collect
We may collect the following types of information:
- Personal identification information (name, email address, phone number)
- Company and business information (company name, role, trade requirements)
- Technical data (IP address, browser type, pages visited, time spent on site)
- Communications data (enquiries submitted through our contact and trade forms)
- Farmer enrollment data (for Thrum platform participants)
3. How We Use Your Information
We use the information we collect to:
- Respond to trade inquiries and partnership requests
- Deliver the NOMA newsletter and market intelligence publications
- Operate and improve the Thrum platform and related services
- Comply with legal and regulatory obligations
- Analyze website usage to improve our digital presence
4. Data Sharing & Third Parties
NOMA does not sell your personal data. We may share your information with trusted third parties only where necessary to provide our services — including logistics partners, payment processors, and technology vendors — all operating under strict confidentiality obligations.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include SSL encryption, access controls, and regular security assessments.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Trade inquiry data is retained for a minimum of 5 years for compliance purposes.
7. Your Rights
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at privacy@nomaservice.com. We will respond within 30 days.
8. Cookies
Our website uses cookies to improve user experience and analyze traffic. By continuing to use our site, you consent to our use of cookies. You can control cookie settings through your browser preferences.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
For privacy-related queries, contact:
NOMA Service Consolidated Limited
Email: support@nomaservice.com
Tel: +234 704 155 0069
Address: Plot 550 Cadastral Zone B06, Mabushi District, Abuja